General policy for all bookings
Class pass holders
Scheduled class closures and Grace Weeks
- If you have a Class Pass and usually attend a class on a day when there is a
scheduled class closure, these closure dates are factored into the
"Grace Weeks" available with your Pass.
- Please refer to the
Class Pass Terms & Conditions for a reminder of how Class Passes and Grace Weeks work. Please take scheduled closures into account when planning your classes and when deciding whether a Class Pass is right for you.
Booking dates and unused spaces
- Class dates are released for booking
during the last half of the current month, for the following month.
- This means that when you purchase or use a Class Pass, you may not always be able to book all of your available spaces immediately if future class dates have not yet been released.
- Any unused spaces will remain
securely held on your AinyFit account and can be used to make future bookings as soon as the relevant class dates are released, provided that your Class Pass is still within its valid period.
3-Wheeler and 5-Star Passes
- There are
two price levels for both the 3-Wheeler Pass and the 5-Star Pass:
- DanceFIT Pass – can only be used for DanceFIT classes.
- Fitness PILATES Pass – can only be used for Fitness PILATES classes.
- These Passes
cannot be used interchangeably.
- For example, if you attend one DanceFIT class and one Fitness PILATES class each week, you will need to purchase
two separate Passes - one to cover your DanceFIT classes and one to cover your Fitness PILATES classes.
10-Out-of-10 Pass
- There is
one price for the 10-Out-of-10 Pass, and it can be used across
all AinyFit classes, including both DanceFIT and Fitness PILATES.
- This makes the 10-Out-of-10 Pass our
best-value and most flexible Pass overall.
Purchases
- All purchases are final.
- For full, up-to-date
pricing details, please see the AinyFit website.
3-Wheeler Pass – Terms & Conditions
- The 3-Wheeler Pass is valid for
4 weeks from its activation date.
- Your activation date is the date of the
first class for which you use the pass (Space No. 1). It is
not the date of purchase, unless you purchase the pass on the same day as your first class.
- You have
4 weeks to attend 3 classes using your 3-Wheeler Pass. The 4-week period is designed to allow for your own holidays, appointments, illness and other commitments, as well as any planned class closures. Please take these dates into consideration before purchasing your pass.
- Once the 4-week validity period has ended, the 3-Wheeler Pass
automatically expires, even if you have unused spaces remaining. Unused spaces cannot be carried forward, re-credited or refunded.
- There are
two price levels for the 3-Wheeler Pass:
- DanceFIT 3-Wheeler Pass – can only be used for DanceFIT classes.
- Fitness PILATES 3-Wheeler Pass – can only be used for Fitness PILATES classes.
- The two passes
cannot be used interchangeably. For example, if you attend one DanceFIT class and one Fitness PILATES class each week, you will need to purchase
two separate 3-Wheeler Passes: one for DanceFIT and one for Fitness PILATES.
- All purchases are final.
5-Star Pass – Terms & Conditions
- The 5-Star Pass is valid for
7 weeks from its activation date.
- Your activation date is the date of the
first class for which you use the pass (Space No. 1). It is
not the date of purchase, unless you purchase the pass on the same day as your first class.
- You have
7 weeks to attend 5 classes using your 5-Star Pass. The 7-week period is designed to allow for your own holidays, appointments, illness and other commitments, as well as any planned class closures. Please take these dates into consideration before purchasing your pass.
- Once the 7-week validity period has ended, the 5-Star Pass
automatically expires, even if you have unused spaces remaining. Unused spaces cannot be carried forward, re-credited or refunded.
- There are
two price levels for the 5-Star Pass:
- DanceFIT 5-Star Pass – can only be used for DanceFIT classes.
- Fitness PILATES 5-Star Pass – can only be used for Fitness PILATES classes.
- The two passes
cannot be used interchangeably. For example, if you attend one DanceFIT class and one Fitness PILATES class each week, you will need to purchase
two separate 5-Star Passes: one for DanceFIT and one for Fitness PILATES.
- All purchases are final.
The10-Out-of-10 Pass – Terms & Conditions
- The 10-Out-of-10 Pass is valid for
12 weeks from its activation date.
- Your activation date is the date of the
first class for which you use the pass (Space No. 1). It is
not the date of purchase, unless you purchase the pass on the same day as your first class.
- You have
12 weeks to attend any 10 classes using your 10-Out-of-10 Pass. The pass is designed to allow for your own holidays, appointments, illness and other commitments, as well as any planned class closures. Please take these dates into consideration before purchasing your pass.
- Once the 12-week validity period has ended, the 10-Out-of-10 Pass
automatically expires, even if you have unused spaces remaining. Unused spaces cannot be carried forward, re-credited or refunded.
- The 10-Out-of-10 Pass can be used for
ANY class on AinyFit's timetable. This means that if you are unable to attend your usual class, you can use one of your remaining spaces to attend a different class, provided there is availability and the class takes place before your pass expires.
- There is
one price for the 10-Out-of-10 Pass, and it can be used across
all AinyFit classes, including both
DanceFIT and Fitness PILATES. This makes the 10-Out-of-10 Pass our
best-value pass overall, while also giving you the greatest flexibility.
- All purchases are final.
Class Bookings & Class Pass Terms
PAYG bookings
All bookings are treated as
1-Horse-Town Single Class PAYG sessions, even if you book more than one class at the same time,
unless you actively select a different Class Pass when you check out, or you have valid spaces remaining on a Class Pass purchased previously.
Class Pass activation and expiry
All Class Passes have a set validity period and an expiry date.
The countdown to the expiry date begins when the Class Pass is
activated. The Activation Date is the date of the
first class for which the Pass is used, not the date on which it is purchased, unless you purchase and first use the Pass on the same date.
Each Class Pass will expire automatically at
midnight on its expiry date, even if there are unused spaces remaining. Alternatively, the Pass will expire once
all of its spaces have been used within the valid period - whichever happens first.
When a Class Pass may not be suitable
If you know that you have a pre-existing medical condition or other circumstances that may prevent you from attending classes regularly, we respectfully recommend booking classes on a
PAYG basis rather than purchasing a Class Pass.
This may include, for example:
- A known back, knee, hip or other condition that may experience sudden flare-ups and prevent you from attending.
- An upcoming medical procedure for which you do not yet have a confirmed appointment date.
- Regular or unpredictable work commitments.
- Frequent unexpected holiday, travel or family commitments.
- Any other circumstances that may make it difficult for you to attend your pre-booked classes consistently.
A Class Pass has a fixed validity period, so if you anticipate that you may need to cancel bookings unexpectedly,
PAYG bookings may offer greater flexibility and may be more suitable for you.
Booking classes
Please only book classes that you are as confident as possible that you will be able to attend. We also recommend that you
do not book classes too far in advance, particularly if your plans are likely to change.
Buying a Class Pass
You can save money by purchasing a Class Pass. Class Passes are available to purchase online through
AinyFit's booking system.
All purchases are final.
Full, up-to-date
pricing details are available on the AinyFit website.
Class Passes can also be purchased
in class, but please note that an administration premium will be added to the price.
Unused spaces after expiry
If you do not use all the spaces on your Class Pass within its valid period and subsequently decide to return to class at a later date, any unused spaces will
not be honoured.
You will need to either purchase a new Class Pass at the
current price or attend classes on a
Pay-As-You-Go basis at the current regular session price until you decide to purchase a new Class Pass.
Cancelling a Class Pass booking
If you cancel a class booked using your Class Pass through your AinyFit account, the space will automatically be
re-credited to your Class Pass.
Please note, however, that a re-credited space must still be used
within the original validity period of the Class Pass. Re-credited spaces do not extend or reset the Pass's expiry date.
Please see the
full cancellation policy for further details.
No-shows
If you book a class using your Class Pass but do not attend and do not cancel the booking, the space will be counted as one of your
"grace weeks".
Class Passes are personal
Class Passes are
non-transferable and may only be used by the person who purchased them.
You must use all spaces on your Class Pass
for yourself. You may not use one of your Class Pass spaces to book another person into a class.
Anyone attending a class must either pay for their own session separately or purchase their own Class Pass for their own use.
Checking your Class Pass
An automatic record of your Class Pass is kept in your AinyFit account. You can check your Pass, including its remaining spaces and validity, at any time by
logging into your AinyFit account.
After your Class Pass has been used or expired
Once your Class Pass has either:
- been
fully used, or
- reached its
expiry date,
the Pass is considered finished - whichever happens first.
You may then purchase a new Class Pass or continue attending classes on a
Pay-As-You-Go basis at the current regular session price.
If AinyFit ceases trading
If AinyFit were ever to cease trading and no classes were running, any unused spaces remaining on valid Class Passes would be
refunded on a pro-rata basis, in accordance with
AinyFit's full Terms & Conditions.
Planned closures and holidays
Classes are closed on
all Bank Holidays and during various other periods of annual leave throughout the year.
It is your responsibility to take these planned closures into account when purchasing a Class Pass, along with your own holidays, appointments, work commitments and other personal obligations.
Please consider these dates and your own availability carefully
before purchasing a Class Pass, as the Pass will remain subject to its stated validity period and expiry date.
You acknowledge and agree that by clicking on a “Book Now” button and/or signing up for an account or booking/paying for/taking part in a Class from any of the AinyFit websites be it virtual or face-to-face, you are submitting a legally binding electronic signature and are entering into a legally binding contract. You acknowledge that your electronic submission constitutes your agreement and intent to be bound by these terms and all those laid down in AinyFit's full
terms and conditions herein. You hereby agree to the use of electronic signatures, contracts, orders and other records and to electronic delivery of notices, policies and records of transactions initiated or completed through the AinyFit websites and/or services offered by AinyFit. Further, you hereby waive any rights or requirements under any statutes, regulations, rules, ordinances or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by other than electronic means.
AinyFit's full terms and conditions can be found here.