Frequently Asked Questions

If your specific query is not answered on this page, please contact AinyFit Ltd here and we will reply as soon as possible. Thank you!
  • What Sort Of Classes Does AinyFit Offer?

    What sort of classes does AinyFit offer?

    Fitness PILATES

    What is Fitness PILATES?

    Request more specific information on our Fitness PILATES classes here.


    DanceFIT with AinyFit

    What is DanceFIT?

    Request more specific information on our DanceFIT classes here.

    Book a Class Here
  • What Is AinyFit's Current Class Schedule?

    AinyFit's Current Class Schedule

    Click the button below

    to find out when and where AinyFit's classes are held.

    Class Schedule
  • How and Where Do I Book A Class?

    Where do I book a class?

    Click the button below

    to make a booking.

    If a class is listed on the booking site it is definitely ON - if a date is missing then that indicates a bank holiday, planned class closure or annual leave.

    If you are a brand new member, there are full instructions here on how to make your first booking.

    See Planned Class Closures here.

    Book A Class Here
  • Do I Have To Book Classes In Advance?

    Do I have to book an AinyFit Class in advance?

    YES!

    You MAY just "drop-in" to class if you have forgotten to book online in advance, but please note that you could run the risk of being turned away if the class has already been fully booked by others in advance.

    Drop-in members will also incur a small admin charge on top of the online price - see pricing details here

    Book A Class Here
  • Do I Have To Book In Advance If I Have A Class Pass?

    Do I still have to book an AinyFit class in advance if I have a Class Pass?

    YES!

    You still need to secure your space, especially in classes which are popular and limited in number. If you have a Class Pass any spaces left on it will be automatically applied to the booking(s) you make on checkout, as long as your Pass is valid.

    See ts&cs for Class Passes here.

    Book A Class Here
  • Can I Just Turn Up To Class And Pay At The Door?

    Book your class in advance to ensure that you secure your place!

    We would prefer you not to!

    Please book in advance wherever possible.

    On the rare occasion that you forget to book in advance you MAY just "drop in", but if you do, please remember to bring your credit/debit card with you to pay for your session (unless you have any spaces remaining on your Class Pass), since we do not accept cash or cheques.

    Please be aware that if you DO just "drop in" you might run the risk of being turned away at the door if the class is fully subscribed already by people who have booked in advance  - especially for our smaller venues where numbers are necessarily capped for safe and effective teaching.

    There will be an administration premium added to the standard class price if you do "drop-in". See class prices here.

    Book A Class Here
  • The Class I Want Is Fully Booked! Is There A Waiting List?

    Find out how to join a waiting list for a class that is fully booked.

    YES! Click the button below

    to find out how the waiting list works and how you can join it so that you will be informed automatically if a place becomes available.

    Waiting List
  • I Have Booked A Class But I Can't Make It. Can I Cancel It?

    I have booked a class but I can't make it any more - can I cancel it?

    YES!

    Please bear in mind our Cancellation/Refund Policies

    Full instructions on how to cancel your booking can be found by clicking the button below:

    How To Cancel A Booking
  • I Have Booked A Class But I Can't Make It. Can A Friend Take My Place?

    Can a friend use my booking if I can't make a class?

    NO!

    Bookings are not transferable to another member. You must cancel your own booking for the class and your friend must make their own booking using their own AinyFit account.

    How To Cancel
  • How Much Are AinyFit's Classes?

    How much are AinyFit's Classes?

    Click the button below

    for all of AinyFit's pricing details, including Class Passes.

    AinyFit Class Prices
  • Can I Save Money On Classes?

    AinyFit Ltd Class Prices and Discount Schems/Class Passes

    YES! Click the button below

    for all details of AinyFit's Class Pass options which can save you money overall.

    AinyFit Class Passes
  • What Is A Class Pass, And How Does It Work?

    What is an AinyFit Class Pass, and how does it work?

    Click the button below

    to find out exactly how AinyFit's Class Passes work.

    AinyFit's Class Passes
  • What Is A 1-Horse Town Class Pass?

    What is a single class PAYG purchase and how does it work?

    1-Horse-Town Pass

    This Pass gives you the flexibility to leave your booking right until the last minute so that you don't risk forfeiting your payment if you later find you cannot make a class you've booked in advance.

    Book and pay for individual class(es) on a Pay-As-You-Go basis.

    Can be used for ALL classes in AinyFit's timetable.

    Payments made for this Pass are non refundable and non transferable.

    Note: All bookings are classed as 1-Horse-Town Single Class PAYG sessions, even if you book more than one at a time, UNLESS you actively choose a different Class Pass when you "checkout", or have valid spaces remaining from a Pass you purchased previously. 


    Click button below for full ts&cs about Single PAYG Payments.

    1-Horse Town Pass
  • What Is A 3-Wheeler Class Pass?

    AinyFit's 3-Wheeler Class Pass.

    3-Wheeler Pass 

    Take 3 x classes within 4 Weeks, giving you 1 week's grace. 

    This Pass is ideal if you like to come to class regularly, need a modicum of flexibility to take a week off if necessary, like to plan ahead and save a few pennies in the meantime.

    Note: All bookings are classed as 1-Horse-Town Single Class PAYG sessions, even if you book more than one at a time, UNLESS you actively choose a different Class Pass when you "checkout", or have valid spaces remaining from a Pass you purchased previously.


    Click button below for full ts&cs about the 3-Wheeler Pass.

    3-Wheeler Pass
  • What Is A 5-Star Class Pass?

    AinyFit Ltd's 5-Star Class Pass

    5-Star Pass

    Take 5 x classes within 8 Weeks, giving you 3 weeks' grace. 

    This Pass is one of our favourites, saving you money in the short term, without too much commitment at a time, whilst giving you the facility to take some breaks between classes if you need to for your other commitments.

    Note: All bookings are classed as 1-Horse-Town Single Class PAYG sessions, even if you book more than one at a time, UNLESS  you actively choose a different Class Pass when you "checkout", or have valid spaces remaining from a Pass you purchased previously. 


    Click button below for full ts&cs about the 5-Star Pass.

    5-Star Pass
  • What Is A 10-Out-Of-10 Class Pass?

    AinyFit Ltd's 10-Out-Of-10 Class Pass

    10-Out-Of-10 Pass

    Take 10 x classes within 15 Weeks, giving you 5 weeks' grace. 

    This is a popular Pass for those who often take more than one class a week, and offers the best value for money overall as there is only one price across the board for this Pass.

    This Pass gives you the most flexibility, too, so that you can fulfil any other more regular commitments or appointments that may occur during its valid window whilst still being sure that you'll be able to come to class when you can.

    Can be used for ALL classes in AinyFit's timetable, so if you do miss your normal class, you could come to a different class instead before the Pass expires.

    Note: All bookings are classed as 1-Horse-Town Single Class PAYG sessions, even if you book more than one at a time, UNLESS  you actively choose a different Class Pass when you "checkout", or have valid spaces remaining from a Pass you purchased previously.


    Click button below for full ts&cs about the 10-Out-Of-10 Pass.

    10-Out-Of-10 Pass
  • Can I Try A Class Before I Commit To Booking And Paying For One?

    Try a class before you buy - claim your free trial pre-recorded class here.

    YES!

    There are some pre-recorded videos of classes available, which you can access and do at any time to suit you - find out  more below.

    Free Trial Class
  • Does AinyFit Offer Any Membership Packages?

    Find out about AinyFit's exclusive VIP membership packages.

    YES!  Click the button below

    to find out about the four membersip packages offered by AinyFit Ltd.

    AinyFit Memberships
  • Do I Have to Have An AinyFit Account?

    Set up your AinyFit Account.

    YES!

    You cannot be registered at any class without one. With an account all your personal details can be stored safely and securely online, including the important health information that AinyFit Ltd needs for insurance purposes and so that we can tailor specific classes to your specific needs using that information, and to have your "emergency contact details" to hand, online immediately, should they ever be needed in the unlikely event of an emergency.

    You will be guided through the set up of your account when you book your first class with AinyFit.

    Set Up Account
  • I've Forgotten My Password! How Do I Get Into My AinyFit Account?

    How to reset your AinyFit Ltd account Password.

    Click the button below

    to find out how to reset your password.

    Reset Password
  • I Have A New Email Address. How Do I Change It In My AinyFit Account?

    Find out how to change the email address in your AinyFit account.

    Click the button below

    to find out how to change your email address in your AinyFit account.

    Change Email Address
  • How Do I Update My Personal Details In My AinyFit Account?

    Update your personal details regularly in your AinyFit account for insurance purposes.

    Updating Personal Details

    If you have had a recent operation/illness/changed your medication/need to update your emergency contact details, or there are any other changes AinyFit should know about for insurance purposes, it is your responsibility to let AinyFit Ltd know and to keep these details up to date regularly. Find out how by clicking the button below.

    Update Personal Details
  • What Else Does My AinyFit Account Offer Me?

    What can you do with your AinyFit Account?

    LOTS!

    You can pay for single classes and/or any class passes online in advance for your convenience, at a SLIGHTLY CHEAPER PRICE than if you were to pay for them in class - see price plans here.

    The ability to book as many classes in advance as you like.

    You get first dibs on classes - there are some classes which are really tight on room and where numbers are strictly limited, so if you book your class in advance you are assured of your space in that class.

    It saves time at Registration - you can just arrive at Class and enjoy, bringing just yourself, your water and your towel/mat - and you don't have to fiddle around finding your debit/credit card with the risk of losing it along the way.

    You can keep track of what passes you have purchased, when you bought them, when they run out, how many spaces you have remaining with them, etc, and plan or budget ahead accordingly.

    The flexibility to amend your personal information and health details whenever they change, instead of my having to ask you once a year - that way it is always completely up to date, should these details need to be accessed in the unlikely event of an emergency; it is entirely your responsibility to keep this information current.

    You can check easily to see whether your favourite class is running on a particular date or not - if it's listed, it's ON, as the booking site is always kept COMPLETELY up to date.

    Log In To Your Account
  • Can Anyone Come To An AinyFit Class?

    Who can come to an AinyFit Class?

    NO! BUT ALMOST!

    AinyFit Ltd is insured to teach people from 16yrs old. 14-16 year old young people can attend classes, but must be accompanied by a responsible adult who is required to take the class alongside them.

    AinyFit Ltd will NOT teach young people under 14 years of age unless it is a properly formulated children's class.

    AinyFit Ltd will NOT teach pregnant ladies unless they have a signed letter from their GP to say that they are fit and able to take AinyFit’s classes (except Fitness Pilates) during the duration of their pregnancy.

    Once your baby is born, you may come back to any type of class after your 6-week post-natal check, or 12 weeks in the case of a Caesarean section birth, providing you have been cleared to do so by your Doctor.

    Book A Ckass Here
  • Where Are AinyFit's Classes Held?

    Where are AinyFit's Classes held?

    Click the button below

    to find out where our classes are held.

    Class Venues
  • Are Classes Held All Year Round?

    AinyFit's scheduled class closure dates and calendar for the year.

    IN THE MAIN, YES!

    We do not close for school half terms or school holidays.

    We ARE generally closed, however, on all bank holidays and for various other times for instructor annual leave - click button below for all planned class closures.

    There may also be the occasional date on which other scheduled closures occur occasionally due to previously planned commitments or for unexpected personal reasons, but these will always be communicated to you in good time wherever possible.

    Scheduled Closures
  • Does AinyFit Ltd Have Any Testimonials?

    Read what other people are saying about AinyFit's classes here.

    YES! Click the button below

    to read what other people are saying about AinyFit's classes.

    Testimonials
  • Who/What Is AinyFit?

    Find out about AinyFit Ltd here.

    Click the button below

    to find out all about AinyFit Ltd!

    Also click here for information about the qualifications and certifications held by me!

    About AinyFit!
  • Does AinyFit Offer Gift Vouchers For Friends/Family?

    AinyFit Ltd offers Gift Vouchers! Find out more here.

    YES! Click the button below

    to find out about AinyFit Ltd's Gift Vouchers.

    Gift Vouchers
  • Does AinyFit Offer On-Demand Pre-Recorded Videos?

    Find out about the Class Bundles that AinyFit offers - pre-recorded videos that you can do on-demand.

    YES! Click the button below

    to find out what on-demand pre-recorded video packages AinyFit Offers.

    Class Bundles
  • What Are AinyFit's Cancellation Policies?

    AinyFit's Cancellation and Refund Policies.

    Click the button below

    to find out about AinyFit's Cancellation and Refund policies.

    Cancellations/Refunds
  • What Are AinyFit's Full Terms and Conditions?

    AinyFit Ltd's full terms and conditions.

    Click the button below

    for AinyFit Ltd's full Terms and Conditions

    Full Ts and Cs
If your specific query is not answered on this page, please contact AinyFit Ltd here and we will reply as soon as possible. Thank you!