The Class I want to do is Fully Booked ... Is there a Waiting List?
Yes there is! If the class you want to attend is already fully booked, you can get on the waiting list for it and be informed if and when a space becomes available due to a cancellation or an increase in class size.
You've arrived at the screen where you can book your class, but the date you want says "Join Waiting List" next to it, which means that the class has already been fully booked.
Follow the instructions below to activate your waiting list notifications:
- Once you are logged in to your account, click "Join Waiting List " if the class you want to come to is fully booked. You can also click on any other dates you want to book as well to add them to your basket.
- Click "Continue" when you are happy with all your choices.
- The "Checkout Summary" box will show you everything you have chosen, and the amount you need to pay now (you won't be charged for classes you are on the waiting list for).
- Click "Confirm Booking" when you are happy with your choices.
- If you need to make any payments for classes which were available to be booked, you will now be directed to the payment screens; just follow the instructions there to complete the booking in the normal way.
PLEASE NOTE THAT YOU NEED TO COMPLETE THE WHOLE CHECKOUT PROCESS TO REGISTER YOUR NAME ON THE WAITING LIST.
How do I know when a space becomes available?
- If a place becomes available, the first person on the waiting list will be notified immediately by email (the list is chronological).
- You will then have 30 minutes to complete your booking before the next person on the list receives their email and so on.
- Be aware that if you miss the email and see it after your 30 minute window, the space might already have been taken by the next person on the list.